Privacy Policy

Straight Up Social, LLC (“Straight Up Social”) operates StraightUpSocial.com

Straight Up Social is committed to protecting the privacy of visitors to our website, and newsletters,and those providing contact information. In addition, Straight Up Social is opposed to unauthorized commercial e-mail delivery, otherwise known as spam.

If you have any questions or concerns regarding this Privacy and Spam Policy, or to report spam abuse, please send an e-mail to shayne@straightupsocial.com. It is Straight Up Social’s policy to respect your privacy regarding any information we may collect while operating our websites.

How Your Personal Information May Be Used

Straight Up Social collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Straight Up Social’s purpose in collecting non-personally identifying information is to better understand how Straight Up Social’s visitors use its website. From time to time, Straight Up Social may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Straight Up Social also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on StraightUpSocial.com blogs/sites. Straight Up Social only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

Straight Up Social may use your personal information in the following ways:

To operate and maintain the website;
To send you promotional information, such as newsletters. Each e-mail newsletter will provide information on how to opt-out of future mailings by unsubscribing;
To send you administrative communications, such as administrative e-mails, confirmation e-mails, technical notices, updates on policies, or security alerts;
To respond to your comments or inquiries;
To provide you with user support;
To track and measure website performance;
To process payment for purchases you make through Straight Up Social;
To protect, investigate, and deter against unauthorized or illegal activity;
To review the effectiveness of our marketing programs and analyze other general demographic trends;
To notify you of new information or services that may be of interest to you; or,
To send promotional materials.
To share affiliate links

Straight Up Social does not rent or sell your personally identifiable information with third-parties. We may, however, share your information with third parties when we are authorized to share such information.

Third-party Service Providers
Straight Up Social may use third-party service providers to service various aspects of the website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policy.

FTC Disclosures and Affiliate Information
At Straight Up Social we use affiliate marketing programs to monetize our website.

These programs allow third parties to track where clicks to their websites are coming from. These third parties can pay affiliates like me (StraightUpSocial.com), a commission for any sales resulting from the referral traffic.

StraightUpSocial.com participates in a few affiliate programs such as Canva and SEMRush. The presence of affiliate links is disclosed on relevant pages and posts, but it is safe to assume links on this website are affiliate links.

I only promote products and services that I personally like and believe my clients would benefit from.

You are not required to click on any affiliate links to access my content, but if you do, you may be contributing to my affiliate earnings.

You may view Canva’s Privacy Policy.

You may view SEMRush (aka BeRush)’s Privacy Policy.

Tracking: Straight Up Social uses various marketing tools that help us create a better user experience for people visiting our site. These tools allow us to look at aggregated data such as scrolling patterns and clicks, as well as run tests to determine which pages result in the best actions. However, your personally identifiable information is not used by any of these tools. We use the following third-party service providers for tracking: Google Analytics: Privacy Policy.

Remarketing: Straight Up Social uses remarketing tracking cookies and conversion pixels from vendors such as Google and Facebook to present special offers to you for our products or services over the Google Content Network and via social networks. This means you may see an ad for one of our products or services as a result of visiting our website. In addition, Straight Up Social uses custom audiences based on e-mails of subscribers and customers. This allows us to present special offers for our products and services to you via Facebook. However, your personally identifiable information is not used by any remarketing service other than to present you special offers from us. We use the following third-party service providers for remarketing:

Facebook: Opt-out of Facebook remarketing here
Google: Opt-out of Google remarketing here

Contact Information and Website Support: We offer multiple ways to contact Straight Up Social including contact forms, emails and chats. If at any time, you attempt to contact us through a contact form, the information you provide will be stored on our servers. Facebook Chat Widget: Privacy Policy.

Newsletters: Straight Up Social uses MailChimp as its e-mail service provider. MailChimp collects contact information, distributes our newsletter and tracks actions you take that assist us in measuring the performance of the website and newsletters. You may view (MailChimp). At any time, you may be removed from our newsletter list by clicking on the unsubscribe button provided in each e-mail.

Purchases: Straight Up Social uses PayPal and Wave Accounting to service payments for most purchases of meetings and services. Wave collects personal information such as your name, e-mail address, address and payment information. You may view Wave’s Privacy Policy.

Straight Up Social also uses PayPal. This service stores your name, amount of your purchase, and payment details on their site. You may view PayPal’s Privacy Policy.

Upon making a payment, you will receive e-mail confirmations to the e-mail address you provide during your purchase.

Webinars: Straight Up Social hosts webinars, which are hosted through Zoom or GoogleMeets. If you elect to participate in a webinar, you will be required to submit personal information to register and log in. You may also receive e-mail communications regarding reminders and playback availability.

To view Google Meet’s privacy policy, please click here.
To view Zoom’s privacy policy, please click here.

Website Visitors

Straight Up Social collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Straight Up Social’s purpose in collecting non-personally identifying information is to better understand how Straight Up Social’s visitors use its website. From time to time, Straight Up Social may release non-personally-identifying information in the aggregate, e.g., by sharing results from a Straight Up Social Facebook marketing campaign.

Straight Up Social only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

Gathering of Personally-Identifying Information
Certain visitors to Straight Up Social’s websites choose to interact with Straight Up Social in ways that require Straight Up Social to gather personally-identifying information. The amount and type of information that Straight Up Social gathers depends on the nature of the interaction.

Those who engage in transactions Straight Up Social are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Straight Up Social collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Straight Up Social. Straight Up Social does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics
Straight Up Social may collect statistics about the behavior of visitors to its websites. Straight Up Social may display this information publicly or provide it to others. However, Straight Up Social does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information
Straight Up Social discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (I) need to know that information in order to process it on Straight Up Social’s behalf or to provide services available at Straight Up Social’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Straight Up Social’s websites, you consent to the transfer of such information to them.

Straight Up Social will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Straight Up Social discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, a court order or other governmental requests, or when Straight Up Social believes in good faith that disclosure is reasonably necessary to protect the property or rights of Straight Up Social, third parties or the public at large.

If you are a registered user of Straight Up Social’s website and have supplied your email address, Straight Up Social may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Straight Up Social and our products or services. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Straight Up Social takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Straight Up Social uses cookies to help Straight Up Social identify and track visitors, their usage of Straight Up Social, and their website access preferences. Straight Up Social’s visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Straight Up Social’s websites, with the drawback that certain features of Straight Up Social’s websites may not function properly without the aid of cookies.

Business Transfers
If Straight Up Social, or substantially all of its assets, were acquired, or in the unlikely event that Straight Up Social goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of Straight Up Social may continue to use your personal information as set forth in this policy.

Rights Related to your Personal Data

Opt-out: You may opt-out of future e-mail communications by following the unsubscribe links in our e-mails. You may also notify us at shayne@straightupsocial.com to be removed from our mailing list.
Access: You may access the personal information we have about you by submitting a request to shayne@straightupsocial.com
Amend: You may contact us at shayne@straightupsocial.com to amend or update your personal information.
Forget: In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request to shayne@straightupsocial.com.

Please note that we may need to retain certain information for record-keeping purposes or to complete transactions, or when required by law.

Children’s Information

Straight Up Social does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that Straight Up Social has personally identifiable information of a child under the age of 16 in its database, please contact us immediately at shayne@straightupsocial.com and we will use our best efforts to promptly remove such information from our records.

Spam Policy

Straight Up Social is strongly opposed to spam. We will only send e-mail to users that have explicitly requested to receive an e-mail from Straight Up Social. Examples may include:

Opt-in subscribers to the Straight Up Social Newsletter
Users that complete a contact form
All communication will be related and relevant to what you have requested.

Web Links

Occasionally, Straight Up Social contains links to other sites. Please be aware that Straight Up Social is not responsible for the privacy practices or the content of such other sites. We encourage our users to be aware when they leave our site to read the privacy and spam policies of each and every website that collects personally identifiable information. This Privacy and Spam Policy applies solely to information collected by Straight Up Social.

Terms & Conditions

Social Media Services:
All Social media service packages require a 4-6 month commitment depending on the contract terms established and can be renewed quarterly. Straight Up Social will provide an invoice for payment in advance of each month of service. Payments must be made via credit card or ACH payment 7 days prior to the first of the month until the termination date. The contract may be terminated with 30 days by written notice of either party.

When requesting a refund, please email: shayne@straightupsocial.com.

One-on-One Consulting Sessions:
Note that time slots are at a premium and are often booked days or weeks in advance. If you reschedule, you are essentially taking two time slots. If you cancel, that spot is often not fillable at the last minute.

As a result, appointments cannot be rescheduled, and cancellations will not be refunded. If a new time is needed, payment will be required for that second meeting time as well.

All refund requests must be sent to shayne@straightupsocial.com

How Do I Contact Straight Up Social?

If you have any further questions or comments regarding Straight Up Social’s website or this Privacy Policy and Spam Policy, you may contact shayne@straightupsocial.com or use our Contact Us form.